Please write to our Player Support Team for assistance. Be sure to indicate that you can't access your account. We'll need your Casino Account login name and your email address in order to help you.

You can close your Casino Account at any time by writing to our Player Support Team. Please provide your Casino Account login name along with your email address, and indicate that you wish to close your account. We will write back to you requesting a confirmation and asking for some validating information. Upon your reply, we will cash out any remaining balance and permanently disable your account. You will no longer have access to the account or to the information in your Transaction History section. If you wish to continue playing casino games for real money, you can simply open a new Casino Account.

It's easy to open a secure Casino Account with us. From the Casino Floor, click the "Join" button in the lower left-hand corner. If you are playing a game, click the Login button in the lower left-hand corner and then select "New Player" when the login dialog box appears. Either method will bring you to our simple registration form.

Just create an account username, a password and provide your email address, then click "Continue". Next you will login with the username and password you just created to validate the account. That's all there is to it. Now you can buy chips, play casino games for real money, cash out, set preferences and enjoy all the benefits of our fabulous Casino in absolute privacy with complete security.

When the decision is made to add a new language to the software product, we make the choice available immediately, even though it will take some time to develop the new language version. When that version becomes available, anyone who pre-selected it will have their software automatically updated to use the new version. In the meantime, the software will run in English. If we did not make the selection available until the new version is ready, then you would have to manually go through the language selection -> download -> install process all over again in order to use the new language. By offering pre-selection, we make it automatic and easy for you.

You may be entering the wrong password, or you may have CAPS LOCK on. Remember that your password is case sensitive. If you continue to have difficulties, please write to our Player Support Team for assistance. Be sure to indicate that you can't access your account. We'll need your Casino Account login name and your email address in order to help you.